Streamyx In a Box

Beginning 10 January 2005, if you have successfully registered for TM streamyx package (with modem and free modem package) have opted for self-installation, you will be provided with TM streamyx in a box.

With TM streamyx in a box, you can set up TM streamyx at your convenience. You'll not only expedite your installation but you'll also save on the installation fee by using TM streamyx in a box.

Inside the Box

TM streamyx in a box makes installing TM streamyx even easier and faster. The TM streamyx in a box package includes an ADSL Ethernet Modem, TM streamyx in a box quick guide, TM streamyx User Guide Booklet, TM streamyx self installation cd set-up wizard, RJ 45 cable, ADSL splitter, an AC power supply adaptor, warranty card and phone cable.

The CD has a simple step by step interactive guide that will show you how to set up your hardware and sofware step by step. Information about system requirement is also available on the CD, as well as a comprehensive help file and a brief explaination of the technology behind TM streamyx.

The program in the CD will verify whether your PC meets the minimum requirements for TM streamyx before installing the software dialer. Once the software is installed, just launch the dialer and run a simple test using the dialer to ensure that your computer is physically connected to our TM streamyx server.

At the end of the successful test, just call TM's Customer Interaction Center at 1300-88-9515 to activate your TM streamyx account. Once the account is activated, you can start surfing the Net using the TM streamyx service.

You qualify for TM streamyx in a box if you subscribe for the TM streamyx basic 512k (with modem) package at RM77, TM streamyx basic 1.0mb (with modem) package at RM99 or any special RM 88 or RM66 promotional packages that come with a free modem, which is applicable during the promotional period only.

You will receive TM streamyx in a box at no additional cost if your application is successful during registration.

TM streamyx in a box is now available at TM clickers, TM clickers authorised service outlets (CASO) and also TMpoint (formerly known as Kedai Telekom) outlets nationwide as well as authorised TM streamyx resellers nationwide. Just go into one of our outlets and pick it up immediately.

Outside the Box

With this do-it-yourself concept, you don't have to wait for long to start using TM streamyx and you can set up the broadband connection at your convenience. Make sure you install and activate the service within 7 days from the registration date!

You can call TM's Customer Interaction Centre at 1300-88-9515 for account activation after 3 working days from the registration date and successful installaiton of the modem. However, the account will be automatically activated after 7 days if you don't call TM's Customer Interaction Centre for activation.

For more information about TM streamyx in a box, call 1300-88-1500 or email TM at custcare@tm.net.my.

Latest Update!

Effective 1st June 2005, customers can also request for TM streamyx in a box to be couriered to their preferred delivery address. The following fee will be chargable to customer :-

Area	Delivery Fee
Peninsular Malaysia	RM 14
East Malaysia	RM 25

Note: The above fee will be included in customer's first bill

Customers will received the TM streamyx in a box within four days from registration date. Customers will also be subjected to the seven days auto activation and it will include the delivery period.